Clients
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The Process
The process begins with you posting a request for resources via your individual login area using the online template to capture your requirements. This template gives you full control over your costs and candidate profiling.

This stage is one of the most important because you will be setting out the criteria for the person you are looking to recruit and also providing the search engine with the means to find and select the candidates.

Once the candidates have been located they are sent an alert message telling them that they have been shortlisted for a potential Contract. This gives the candidate the chance to view the Contract description and determine whether they are interested.

Within three days of posting the Contract (depending on your requirements) you will be alerted that the new candidates’ eCV's are available for viewing. It is at this stage that you will determine who you accept, decline or place in our ‘waiting room’ for further interview and consideration.

At this stage there are a variety of processes depending on the specific functionality that exists in your Client Contacts login area*. The basic process will allow you to accept the candidates you would like to interview and trigger an exchange between you and the candidate. You will be sent their contact details and they will wait to be contacted by you.

Once you have interviewed and made your final selection and the final terms and conditions have been agreed we can complete our process.

Profiling
Once the search and select process begins, the Contract specification that you construct from our resource template will form the criteria for the candidate profiling.

The match of candidates to your requirements is done by matching keywords from your requirements with the candidate’s eCV. These are then listed in order depending on the number of keyword matches.

The search engine will only accept those candidates whose e-CVs contain more than 65% of the key words from your resource template and will then deliver these to your login area for review.

The identity of the Client is not disclosed at anytime unless it is a feature of the Contract specification or you disclose it to the Contractor after selection is completed.

The unique approach to costs and fees
Client Contacts has a unique approach to generating its income that not only creates a free marketplace for Clients and Contractors to meet but also produces a transparent process between what is paid out and what is received. By charging each Contractor who works via Client Contacts a small fee (5% of daily rate) we have eliminated the need to charge Clients for the use of the services we provide.

The main benefit of this approach is that you save on third party fees and the Contractor benefits from knowing that what you see is what you get. In most instances the Contractors will see their rates increase as a result of the saving that you are making by using this system to resource.

Transparency
The design of the Client Contacts business model is built on clarity of process, be it charges or contractual and non-contractual obligation.

We charge every Contractor a percentage of their daily rate when they start invoicing. This means for example that for every £100 they earn we will invoice them for anything up to £5 at the end of each month. Once the Contract ends so does the fee charged and they return to the pool of available candidates within our database.

Contractual obligations
There are no direct contractual obligations between Client Contacts and Clients, however, we do operate under the guidelines of the Data Protection Act and Contractor data confidentiality is paramount. The passing of any Contractor information obtained from Client Contacts to a third party is prohibited.

There is a contractual agreement between candidates and Client Contacts stating that a Contractor will pay Client Contacts a percentage of their daily rate. If a Contractor is approached, or approaches the Client directly, within 24 months of ceasing the original Contract the candidate is contractually bound to inform us and resume the fee payments.

* The process will differ between Clients due to their requirements and therefore we have developed a number of modules to meet your individual needs in the resourcing process. Please contact us if you would like to discuss enhancements and functionality to your login area.

Click Here to Register as a Client >